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Help & information

A few handy answers.

Products, delivery, returns and ordering — all in one place.

What does Napparo sell?

We’re starting with two practical products: the Foldable Car Door Cup Holder and the 3-in-1 Makeup Brush Cleaner & Dryer. Browse Car and Beauty to find your fix.

How long does delivery take?

Shipping is free to Finland and the EU, with no minimum order. Allow 1–2 business days for processing, then an estimated 5–12 business days for tracked delivery after dispatch. Orders ship directly from China.

Shipping & delivery
Can I return my order?

EU customers have a 14-day right of withdrawal. You pay return postage for change-of-mind returns. Contact us before returning an item so we can provide return instructions.

Returns & refunds
How can I track my order?

Tracking information is shared when your order ships. If you need help with an order, contact us with your order number.

Contact Napparo
Which payment methods can I use?

Checkout is securely hosted by Shopify. The available payment methods are shown at checkout before you place your order.

Is VAT charged?

No VAT is charged (private seller, not VAT-registered).

How do I check compatibility before buying?

Check the product page for confirmed dimensions, fit, power requirements and usage instructions. If a detail isn’t listed, contact us before ordering.

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Still have a question?

Contact us with your product question or order number.

Contact Napparo

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